Alarm Controls (“seller”) warrants its security equipment (“the product”) to be free from defects in materials and workmanship for the life of the product, unless expressly stated otherwise, under normal use and service. Digital Keypads and Passive Infrared Detectors have a three year warranty. Seller’s obligation is limited to repairing or replacing, at its option, free of charge for parts, labor, or transportation, any part proven to be defective in material or workmanship under normal use and service. Seller shall have no obligation under this warranty or otherwise if the product is altered or improperly repaired or serviced by anyone other than the Seller.

This limited warranty is in lieu of all other express warranties, obligations, or liabilities. There are no express warranties which extend beyond the face hereof. All implied warranties, obligations or liabilities made by Seller in connection with this product, including any implied warranty of merchantability, or fitness for a particular purpose or otherwise are limited to the stated warranty period. In no case shall the Seller be liable to anyone for any consequential or incidental damages for breach of this or any other warranty, express or implied, or upon any other basis of liability whatsoever, even if the loss or damage is caused by the Seller’s own negligence or fault.

Seller does not represent that the product may not be compromised or circumvented; that the product will prevent any personal injury or property loss by burglary, robbery, fire or otherwise; or that the product will in all cases provide adequate warning or protection. Buyer understands that a properly installed and maintained security system may only reduce the risk of burglary, robbery or fire occurring without providing an alarm, but it is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result. Consequently, Seller shall have no liability for any personal injury, property damage or other loss based on a claim the product failed to give warning. However, if Seller is held liable, whether directly or indirectly, for any loss or damage arising under this limited warranty or otherwise, regardless of cause or origin, Seller’s maximum liability shall be the complete and exclusive remedy against Seller.

Terms & Conditions

All prices are subject to change without notice. Prices listed on the Alarm Controls website will serve as the most current list price. All shipments will be made at prices in effect at the time of order. The customer shall be responsible for payment of all applicable sales and/or use taxes and freight costs.

Minimum product charge per invoice is $150.00 USD.

Net thirty (30) days from date of invoice. Interest at the rate of up to 1-1/2% per month may be charged on all past due accounts. An order received on an account which has not been paid within 45 days of the date of invoice may not be processed until the account is current. Custom orders may require a deposit.

All prices are Ex-works factory. Purchaser assumes the risk of loss or damage to the goods while in transit from the point of shipment. Alarm Controls reserves the right to make delivery in installments. Installments shall be separately invoiced and paid for when due. Delay in delivery of an installment shall not relieve the purchaser of its obligation to accept remaining deliveries.

All Purchase Orders received with a minimum net value of $3,500 will qualify automatically for free standard freight within the continental United States. This minimum amount applies per Purchase Order to qualify and does not include free expedited freight. Qualified orders may ship partial or ship complete at your preference. Qualified orders that ship partial will not incur freight charges. All shipments that do not qualify for free freight will be charged for freight based upon our terms in effect at the time of shipment. Customers may provide their own carrier account number for expedited freight methods or for any Purchase Order to be used to cover freight costs. Minimum amounts are subject to change without notice. 

Any claim for shortages must be made to Alarm Controls in writing within one (1) week of receipt of merchandise.

A Customer Care Form (CCF) for defective product must be obtained from Alarm Controls before any merchandise can be returned. CCF’s are valid for sixty (60) days from date of issuance Goods returned under the terms of Alarm Controls Warranties may require a copy of the original invoice.

A Customer Care Form (CCF) must be obtained from Alarm Controls before any merchandise can be returned. CCF’s are valid for sixty (60) days from date of issuance. Items returned are subject to restocking fees.

Any order may be subject to a 5% cancellation charge for catalog items. Cancellation of non-catalog or custom items will be subject to a 20% cancellation charge plus all costs (both direct and indirect) incurred by manufacturing at the point of cancellation that are properly allocated to the cancelled item(s).

Neither party will be liable to the other for any delay or failure in performance arising directly out of war, sabotage, insurrection, riot, and any other act of civil disobedience, act of public enemy, fire, explosion, flood, storm, or other act of God or nature, or similar cause beyond its reasonable control, including shortage or unavailability of labor or materials. If, notwithstanding the foregoing limitations, Alarm Controls has any liability to the purchaser, the purchaser agrees that the total liability to the purchaser for all losses, damages, and causes of action, whether in contract, equity, tort (including without limitation, negligence and gross negligence), or otherwise, will not exceed the amount the purchaser paid to Alarm Controls for the products (including, without limitation, incidental or consequential damages, damages for lost profits or business interruption, and punitive damages).

If the purchaser uses the Alarm Controls Products on behalf of others or provides to others any products referenced herein, the Alarm Controls Parties shall have no liability to such persons whatsoever, and the purchaser agree to defend and indemnify the Alarm Controls Parties from any and all claims and demands asserted against them, and from any legal fees, costs and other expenses that the Alarm Controls Parties incur therewith.